The other day, while talking to a prospective client in Newtown, Connecticut, I heard the story of a contractor who had dropped the ball. My prospective client had talked to a carpenter about work in his home and never received an estimate. It had been a week since he left his last message asking the contractor for a follow-up call.
Every time I hear this story it amazes me. Usually the person telling the story has both the want and the financial means to hire a contractor to complete the job. They just need a knowledgeable and responsible contractor to do it.
Don’t get me wrong. Some jobs aren’t a good fit for contractors or their schedule won’t allow them to complete a job in a timely manner.
A simple call saying, “Thank you but this job is not a fit.” While uncomfortable, it would leave the contractor in a good light with the opportunity for future work at best, and a lack of negative talk about his company at the worst.
At Land Designs Unlimited LLC we stay in touch with our landscape contracting clients by:
- Returning all calls before the end of the next business day or sooner.
- All agreements are in writing so we are on the same page about what the job is, what the completion date is and the investment.
- No changes that affect the cost of the job without our client’s consent.
If you are looking for a refreshing experience with a landscape designer or landscape contractor in the Newtown, Connecticut, area please call Land Designs Unlimited LLC. I guarantee to return the call.